Privacy Policy

Introduction

Welcome to 63jili's Privacy Policy. At 63jili, we are committed to protecting the privacy and security of our users throughout the Philippines, from Manila to Mindanao. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online casino and sports betting platform at https://63jili.cam.

As a licensed and regulated online gaming operator under the Philippine Amusement and Gaming Corporation (PAGCOR), 63jili adheres to strict data protection standards and complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

By accessing or using 63jili's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users who access our website, mobile applications, and related services, whether you are a registered member or a visitor browsing our game catalogue.

Information We Collect

To provide you with a secure, personalized, and legally compliant gaming experience, 63jili collects various types of information through different channels. The information we collect includes:

Personal Identification Information

When you register for a 63jili account, we collect personal information necessary to verify your identity and comply with Philippine anti-money laundering regulations. This includes:

• Full name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years or older, as required by Philippine law)
• Valid email address for account communications
• Mobile phone number for SMS verification and account security
• Residential address within the Philippines
• Government-issued identification documents (such as Philippine passport, driver's license, UMID, or postal ID)
• Source of funds declaration for responsible gaming compliance

Financial and Transaction Information

To process deposits and withdrawals through our trusted payment partners including GCash, Maya (PayMaya), BPI, BDO, UnionBank, Metrobank, and USDT TRC20, we collect:

• Payment method details (GCash number, bank account information, cryptocurrency wallet addresses)
• Transaction history including deposits, withdrawals, wagers, and winnings
• Currency preferences (primarily Philippine Peso)
• Payment verification documents when required by our banking partners

Technical and Usage Data

To optimize your gaming experience and maintain platform security, we automatically collect technical information when you access 63jili:

• IP address and geographic location (city level within the Philippines)
• Device information (type, operating system, browser version)
• Login and logout timestamps
• Pages visited, games played, and time spent on platform
• Referral source (how you found 63jili)
• Cookie data for session management and preference storage

Communication Records

When you contact our 24/7 customer support team via live chat, email at [email protected], or other channels, we retain records of your communications to improve service quality and resolve disputes. This includes chat transcripts, email correspondence, and support ticket history.

How We Use Your Information

63jili processes your personal information for specific, legitimate purposes related to operating a secure and compliant online gaming platform. We use your data to:

Account Management and Verification

We verify your identity during registration to ensure all players are 21 years or older and legally eligible to gamble in the Philippines. Your personal information enables us to create and maintain your 63jili account, process your login credentials securely, and prevent duplicate accounts or fraudulent registrations.

Payment Processing and Financial Transactions

Your financial information allows us to process deposits instantly through GCash, Maya, bank transfers, and cryptocurrency channels. We use transaction data to verify withdrawals, detect suspicious activity, comply with Philippine anti-money laundering regulations, and maintain accurate gaming records for tax and regulatory purposes.

Game Provision and Platform Operation

We use technical data to deliver our extensive library of slot games, bingo, fishing games, and sports betting markets. This includes personalizing game recommendations based on your playing history, maintaining game fairness through random number generation systems, and optimizing platform performance for Filipino internet speeds and mobile networks.

Security and Fraud Prevention

Your information helps us protect both your account and our platform from unauthorized access, bonus abuse, match-fixing, and other fraudulent activities. We monitor gameplay patterns, transaction histories, and login behaviors to detect anomalies and maintain a safe gaming environment for all Philippine players.

Customer Support and Communication

We use your contact information to respond to support inquiries, resolve payment issues, inform you of important account updates, and send promotional offers that may interest you. All marketing communications include an opt-out option if you prefer not to receive promotional messages.

Regulatory Compliance and Reporting

As a PAGCOR-licensed operator, we are required to maintain detailed records of player activity, report suspicious transactions to Philippine authorities, and cooperate with law enforcement investigations when legally mandated. We process your data to fulfill these regulatory obligations and maintain our operating license.

How We Protect Your Information

63jili employs industry-leading security measures to safeguard your personal and financial data. Our multi-layered security infrastructure includes:

• SSL Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption, the same standard used by Philippine banks for online banking.
• Secure Payment Processing: We partner only with PCI DSS-compliant payment processors for GCash, Maya, and bank transactions. We never store your complete bank account numbers or card details on our servers.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems that monitor and block malicious traffic 24/7.
• Access Controls: Your personal data is accessible only to authorized 63jili employees who require it to perform their job functions. All staff undergo background checks and sign strict confidentiality agreements.
• Regular Security Audits: We conduct quarterly security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
• Data Backup and Recovery: Your account information and transaction history are backed up daily to secure, geographically distributed servers to prevent data loss.
• Two-Factor Authentication: We offer optional SMS-based two-factor authentication to add an extra layer of protection to your 63jili account.

Sharing Your Information

63jili does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners and service providers in specific circumstances:

• Payment Processors: We share necessary transaction details with GCash, Maya, BPI, BDO, UnionBank, Metrobank, and cryptocurrency payment gateways to process your deposits and withdrawals securely.
• Game Providers: Your gameplay data may be shared with our licensed game suppliers to enable real-time gaming, progressive jackpots, and accurate wagering records.
• Regulatory Authorities: We are legally required to disclose player information to PAGCOR and other Philippine government agencies upon request for licensing compliance, tax reporting, or criminal investigations.
• Legal Compliance: We may disclose your information when required by Philippine law, court order, or legal process, or to protect the rights, property, or safety of 63jili, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of 63jili, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

All third parties we work with are contractually obligated to maintain the confidentiality and security of your information and use it only for the specific purposes we authorize.

Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information held by 63jili:

• Right to Access: You may request a copy of all personal data we hold about you at any time by contacting [email protected].
• Right to Correction: If any of your personal information is inaccurate or incomplete, you can update it directly in your account settings or request corrections through customer support.
• Right to Erasure: You may request deletion of your personal data, subject to our legal obligation to retain certain records for regulatory and financial audit purposes. Account closure requests can be submitted through our support team.
• Right to Object: You have the right to object to processing of your data for marketing purposes. Simply click "Unsubscribe" in any promotional email or contact us to opt out of marketing communications.
• Right to Data Portability: You may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Lodge a Complaint: If you believe we have violated your privacy rights, you may file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. We will respond to verified requests within thirty (30) days as required by Philippine law.

Cookies and Tracking Technologies

63jili uses cookies and similar tracking technologies to enhance your browsing experience and analyze platform usage. Cookies are small text files stored on your device that help us recognize you on return visits. We use:

• Essential Cookies: Required for basic site functionality, login authentication, and secure transaction processing. These cannot be disabled without affecting your ability to use 63jili.
• Performance Cookies: Help us understand how visitors interact with our site by collecting anonymous usage statistics through tools like Google Analytics.
• Functional Cookies: Remember your preferences such as language settings, favorite games, and display options to personalize your experience.
• Marketing Cookies: Track your visits across websites to deliver relevant advertisements and measure campaign effectiveness. You can opt out of these through your browser settings or our cookie preference center.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit your ability to use certain features of the 63jili platform.

Data Retention

63jili retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with our legal obligations. Specific retention periods include:

• Active account data is retained throughout your membership and for five (5) years after account closure as required by PAGCOR regulations.
• Transaction records are maintained for seven (7) years to comply with Philippine tax and anti-money laundering laws.
• Marketing communications preferences are stored until you opt out or close your account.
• Customer support records are retained for three (3) years to assist with dispute resolution.
• Technical logs and security data are stored for one (1) year to maintain platform integrity.

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with data protection best practices.

Changes to This Privacy Policy

63jili reserves the right to update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by email or through a prominent notice on our website at least thirty (30) days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when the most recent revisions were made. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of 63jili services after any policy modifications constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our dedicated privacy team:

Email: [email protected]

Subject Line: Privacy Inquiry - [Your Account Username]

Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.

For urgent security concerns such as suspected unauthorized account access or data breaches, please contact our 24/7 customer support team immediately through live chat on our website.

Thank you for trusting 63jili with your personal information. We are committed to maintaining the highest standards of data privacy and security for all Filipino players.